Discover our innovative services designed to make managing your insurance easier!
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Geoso, a company part of the GeoAgility group, is a Business Process Outsourcing (BPO) specialized in consulting and the outsourcing of back, middle and front office functions for insurance market players, be it insurers, brokers, bancassurers, or Third Party Administrators
As partners for our clients, we offer solutions that professionalize and reinforce the insurance value chain and contribute to better their financial performances and account profitability.
Our expertise in the digital helps us support insurance market players that want to bring innovative solutions to better cater to the needs of their customers that are more and more online.
To build customer loyalty.
To develop client portfolio.
To cut costs by digitizing offers and work processes
To improve customer experience: quote, subscriptions, claims management
To rapidly deploy new solutions
To analyze and understand consumer trends
Develop your business
Support the survey strategy
Digitizing work processes
Benefit from a reliable management
Implement a culture of innovation
Improve customer relations
Our insurance sector’s operational and strategic knowledge permits us to support our clients and guarantee the optimization of their managements costs
Our tailored services offer a large externalization scope that can cover insurance processes in whole or in part.
Our offers were conceived to be flexible, innovative (through our digital expertise), and to provide insurance market players total flexibility to better handle the evolution of their customer needs.
Claims Management:
Cars and appeals
Claims Management:
Life insurance and healthcare
Savings management
(advance, buyback, contributions, statements…)
Products management
(lost and stolen bank cards, phone…)
1
Management processes digitization (from subscription to claims management)
Mobile apps conception (IoS, Android)
Document digitization (Document Management System)
Update of production data (contracts, endorsements, membership form, guarantee certificates…) and claims
Predictive analytics/ Big data 2
Client information center (info line, SMS, internet, social media, mobile apps)
Cross-selling on managed claims (Adding warranties that were missing when the claim was made)
Customer retention 3
We can guarantee you a significant reduction in management costs, reaching 30% to 60% in benefits.
Our expertise in the insurance and digital sectors is the guarantee that you will be understood and supported in a true partnership spirit.
We help you reduce your car and healthcare claims costs thanks to a frame of reference for the prices used in both those fields. We also take care of appeal procedures against parties at fault.
We will define your key performance indicators together. You will be receiving regular reports and close monitoring.
We are proud of our ability to quickly adapt our insurance experts team to any workload.
We are engaged to provide results and not just means to an end.
Contact our sales team to learn more about our services and discover how our personalized offers can fulfill your needs
Contact us now !
“When we undertook the task of modernizing our automotive production processes, we decided to entrust the management, in part, to a structure equipped with real sectoral competence and mastery of our profession.
Geoso has proven to be a partner that meets our requirements and has shown great professionalism, rigor, and reliability.”
Managing Director at Wafa Assurance
“The issues relating to the quality of processes in the insurance sector are no secret to the Geoso teams.
Their seriousness and initiative makes the difference in this profession. Our performance results related to automotive production from electronic archiving to updating databases fully corresponds to our productivity expectations and our quality requirements.”
Managing Director at Atlanta Assurance
“Nadia Lazrak has sharp skills in all lines of insurance. I was delighted to be able to count on her professionalism and responsiveness. She has always demonstrated an ability to juggle very easily between consulting assignments and steering management tasks, particularly in the context of B2B2C insurance distribution.
She has a real eye for grasping complex management issues and the consequences of these in terms of information systems.”